With a high volume of reviews and a positive overall sentiment, Lexus of Marin has taken home the Reputation 800 award for 2021. This award means a lot to the entire team at our Bay Area dealership, and we’d like to thank all of our Bay Area customers for making last year such a bright spot, despite the challenges we all faced.

What is the Reputation 800 Award?

The Reputation 800 award is an honor that awards high marks in both customer review volume along with overall sentiment among reviews across dozens of sites online. To earn the award, we must have a high volume of overall reviews on a variety of sites including Google, CarGurus, Facebook, and more. In addition, the overall review sentiment must be positive, and we must also show positive outcomes on any negative experiences brought to our attention through reviews. With careful focus on customer experience and resolving problems that can arise through the course of the year, we’ve earned this award by putting your needs first and ensuring that you are well taken care of.

Thank You for an Awesome Year!

Without a doubt, 2021 was a challenging year across the board. With new vehicle shortages and parts availability issues impacting both sales and service, we’ve been hard at work to keep everyone that visits us happy and on the road. Earning the Reputation 800 award is proof of that dedication, and we couldn’t be more proud to bring the honor home.

Categories: News